CapitalPCC were appointed to deliver the internal refurbishment of Blantyre Office, located within the World’s End Estate. The project formed part of a wider initiative to modernise the working environment for housing staff, enhance resident related services, and improve safety for users of the space.

The project focused on three core objectives: improved accommodation for the housing team, secure and private consultation areas for residents, and flexible workspaces for visiting staff from across the borough. Security enhancements were prioritised following past incidents, including the integration of panic alarms and a revised layout to improve visibility and reduce isolation in high-risk areas.

Working within the constraints of the existing footprint, CapitalPCC’ s architecture team coordinated the redesign of the bespoke layout to best fit client needs. The refurbished space retained key features such as the boardroom and computer server room, while introducing new floor and wall partitioning, acoustic pods for private meetings and upgraded kitchen and washroom facilities.

A traditional procurement strategy allowed for greater client input throughout the design and construction phases. Mood boards and end-user engagement shaped the development of a functional, comfortable workspace tailored to the team’s operational needs. Accounting for evolving client requirements, the scheme was delivered to a high standard in just 13 weeks.

Blantyre Office demonstrates how diligent planning, secure design, and sensitive refurbishment can enhance community-based services in complex estate environments.